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Reporting Failure Investigations and Process Deviations




Who Should Attend


Because of its comprehensive content, this course will prove most valuable to personnel in research and development, manufacturing, quality assurance, and quality control laboratory, who are involved in conducting and reporting failure investigations and deviations. 

This includes but not limited to directors, managers, supervisors, team leaders, and scientists from a GMP environment, needing in depth knowledge on conducting and reporting failure investigations and process deviations.



Learning Objectives

Providing a step-by-step foundation for conducting failure investigations, this training course highlights FDA requirements and quality assurance overviews on how to document the results from your failure investigation.  Inadequate failure investigations continue to be a major GMP deficiency cited during routine and for-cause U.S. Food and Drug Administration (FDA) inspections.  The FDA recognizes that failures are a part of business but also expects comprehensive investigations, the application of scientific judgment, and learning from the experience and permanent solutions to the problems identified. 

This course provides clarification on the scope of relevant guidance and the essential skills necessary to ensure compliant documentation.  Attendees will examine each step of an effective investigation and learn what documentation is required along the way, perform Root Cause Analysis and explore FDA expectations regarding CAPA.  Additionally, participants will learn to avoid common obstacles to success and practice conflict resolution skills.  This three-day workshop outlines tips and techniques to improve failure investigations and identifies proposed corrective action which ensures successful implementation and closeout.



Course Description

This continually updated course covers appropriate reporting of failure investigations and process deviations to satisfy FDA regulatory requirements.  Among the topics to be discussed include:
  • Discussion on FDA expectations regarding failures and process deviations
  • Exploring deviation or incident reports, nonconforming material reports; NCR (nonconformance report)
  • Out-of-Specification (OOS) results and validation failures
  • Examining roles, responsibilities and guidelines for documenting the investigation
  • Analyzing challenges and solutions for improving the review and approval process
  • Examining best practice elements of technical writing
  • Examining how each component fits within the CAPA system
  • Performing Root Cause Analysis using best practice, step-by-step tools
  • Documenting fact-based conclusion and proposed corrective actions
  • Recommending and implementing Corrective Actions
  • Auditing the failure or process deviation investigation to ensure follow-through and completion, Anticipating and avoiding common barriers and obstacles



arrowView Course Agenda


Past Participants' Comments

“Relative to other nationally accredited courses and courseware, my first experience with CfPIE has demonstrated by far that it will set the standard by which others will attempt to emulate.  Thank you for reviving the training industry.”
Tom F., Quality Engineer, Investigations, Alpharma USHP

“This course was a good opportunity to benchmark my company with others.  The instructor did a great job presenting such a large topic with many parts in the amount of time allowed.  Overall, I really enjoyed the course.”
Dac Vinh N., Amgen

“What I really liked about the presentation was the interactive atmosphere, i.e., getting all the participants involved in the process of learning and assessing results.”
Ellen C., Independent Consultant

I have attended two CfPIE courses and have had very good experiences with both.  Although my industry area differs for the majority of other attendees, the instructors did a very good job of accommodating my needs.”
Martin S., Senior Scientist, Perkin Elmer

“I liked the exercises and the depth and duration of the course.  You really have time here to repeat critical issues all over again and you cannot possibly forget them.  Very good course!”
Darja S., Director QA, Kemofarmacija d.d.

“The course was very well run, the pace was just right and as the class was small, everyone’s questions were answered.”
Rachal McK., Compliance Professional, Allergan Pharmaceutical


Please Select a Location / Date Before clicking on the Register Button:

Certification Programs available for this Course:
Certified Medical Writing Professional (CMWP)
Certified Process Validation Professional (CPVP)
Current Good Manufacturing Practices (cGMP) Certified Professional (GMPCP)
Quality Systems Regulation (QSR) Certified Compliance Professional (QSRCP)



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